January 2011
9 posts
My Live Chat with Blackboard Customer Service
David: Hello Trevor Meyer, my name is David. How may I assist you?
Trevor Meyer: When I log in...it shows the class I taught last semester...not the one I'm teaching this semester.
Trevor Meyer: Can you help?
Trevor Meyer: .
Trevor Meyer: .
Trevor Meyer: .
Trevor Meyer: I could tell you a story while I wait...would you like that?
Trevor Meyer: I'll take your silence to mean yes.
Trevor Meyer: There once was a young professor...
Trevor Meyer: He enjoyed teaching, but didn't have a ton of free time.
Trevor Meyer: So when he tried to upload his lectures to his blackboard account, he was saddened when he found out that there was no place to put them.
Trevor Meyer: He didn't know what to do.
Trevor Meyer: But then...THEN...he saw that he could live chat and get help.
Trevor Meyer: So that's exactly what he did.
Trevor Meyer: Now I know you're probably wondering...did he get the help he needed?
Trevor Meyer: And that's a good question. Quite valid, actually.
Trevor Meyer: But you see, this story is the best kind of story...the type where you can choose your own adventure. So you tell me, David...did he get the help he wanted?
[At this point I waited for a bit before I ended the chat and tried again]
David: Hello Trevor Meyer, my name is David. How may I assist you?
Trevor Meyer: David! It's you!!!
Trevor Meyer: Are you there, David?
David: My apologies for earlier.
Trevor Meyer: What happened?
David: We are extremely busy and I missed you chat.
David: Have you requested the course shell already?
Trevor Meyer: Did you enjoy my story?
Trevor Meyer: I don't know what a course shell is...but I'd like one.
David: The story was excellent.
Trevor Meyer: I'm glad you liked it.
[David went on to help me. Thanks David!]
“My G.I. Joe was alive—and he’s the only one of his kind. So naturally the...”
– my dream from last night
